Cohen Films LLC
Effective Date: July 30, 2025
This Privacy Policy describes how Cohen Films Training Center (“Cohen Films,” “we,” “us,” or “our”) collects, uses, and protects information when you access or use our website www.thecohenfilms.com (the “Site”) and any related online services, including live or pre-recorded sessions, forms, or communications (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our Services.
1. Information We Collect
We collect information in three main ways:
A. Information You Provide to Us
We collect the information you choose to share with us when:
- Signing up for or purchasing training services
- Communicating with us by email, forms, chat, or other means
- Requesting customer support
- Participating in forums, reviews, surveys, or contests
This information may include:
- Name
- Email address
- Billing information (address, credit/debit card or payment details)
- Phone number
- Information about services purchased
- Any content you choose to share (e.g., reviews, comments, uploaded materials during sessions)
Note: We do not knowingly collect data directly from minors. If a participant is under 18, we only collect parent/guardian information and require parental consent to participate.
B. Information Collected Automatically
When you use the Site or Services, we (and our service providers) may automatically collect:
- IP address, device identifiers, browser type, and operating system
- Date/time of access, pages visited, clicks, referring URLs
- Interaction with content (e.g., minutes watched on videos or classes)
We use cookies and similar technologies for these purposes (see Section 6).
C. Information from Third-Party Sources
We may receive information from trusted partners that provide payment processing, analytics, email marketing, advertising, hosting, and customer support.
2. How We Use Your Information
We use your information to:
- Deliver the Services you purchase or request
- Process payments and maintain accurate billing records
- Provide customer support and communicate with you about your account
- Send updates, promotions, or relevant information (you can opt out at any time)
- Analyze and improve the Site and Services
- Detect and prevent fraud or unauthorized activity
- Comply with legal, tax, and accounting obligations
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- Service Providers: With trusted third parties who perform services on our behalf (e.g., payment processors, email platforms, analytics, hosting, video platforms).
- Legal Requirements: If required by law, court order, or to protect our rights, safety, or property.
- Business Transfers: In connection with any merger, sale, or acquisition of our business assets.
- Public Areas: Any information you choose to post in public forums, reviews, or comments will be publicly visible.
4. Your Rights and Choices
Depending on your location (e.g., California, European Union), you may have rights to:
- Access or request a copy of the personal information we hold about you
- Request correction or deletion of your data
- Opt out of certain data uses, such as targeted advertising
- Withdraw consent at any time (where consent is required)
To exercise these rights, please email us at info@pedrocohenfilm.com. We will verify your request and respond within the timeframes required by law.
You can also unsubscribe from marketing emails by clicking the “Unsubscribe” link in any promotional message.
5. Data Retention
We keep your information for no longer than necessary. Generally, we retain data for 5 years to comply with legal and accounting obligations. Billing records may be retained longer where required by law. When no longer needed, data will be securely deleted.
6. Cookies and Tracking Technologies (Cookie Policy)
We use cookies and similar technologies to:
- Operate and secure our Site
- Understand usage and improve performance
- Personalize content and advertising
Types of cookies:
- Essential: Required for basic site functionality (cannot be disabled).
- Analytics: Help us understand how visitors use our Site (e.g., Google Analytics).
- Advertising: Used by us or partners like Google or Meta to show relevant ads.
When you first visit our Site, you will see a cookie consent banner allowing you to accept or manage cookie settings. You can also adjust cookie preferences in your browser settings.
To opt out of interest-based advertising:
7. International Data Transfers
Our business operates from the United States, but we may work with contractors and service providers in Canada, the United Kingdom, the European Union, Mexico, Argentina, and other countries. If you are outside the United States, your information may be transferred to a country with different data protection laws.
We take reasonable measures to ensure that any such transfers comply with applicable legal requirements, including the use of Standard Contractual Clauses where appropriate.
8. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in the EU/UK). We do not knowingly collect information directly from children. If we become aware that we have collected data from a minor without proper parental consent, we will delete it.
9. Security
We implement technical and organizational measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
10. Changes to This Privacy Policy
We may update this Policy from time to time to reflect legal or operational changes. Any changes will be posted on this page with an updated Effective Date. If the changes are material, we will notify you by email or a prominent notice on our Site.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@pedrocohenfilm.com
Website: www.thecohenfilms.com